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About Us

Our Mission

Our mission is supported by two fundamental principles that provide the foundation for all of our activities: Ethical principles and Core Values. Attaining our mission requires superior and continually improving performance in every area and at every level of the Group. Our performance will be guided by clear and concise strategic objectives for each business unit.

UCL Group is a fast growing financial institutions in the community where we work. Our mission is to be the best run, customer focused, integrated financial institution with a unique and inclusive employee culture. We are committed to returning superior value to our stakeholders. We will achieve this through leadership in innovation, an absolute focus on customers and operational excellence.

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Our Vision

Our vision is to become a leading and sustainable financial institution providing integrated financial services that reflects its principles and values by aligning with our mission giving special focus on enhancing value through excellence in performance and good governance for our stakeholders.

Our Shareholders Maximizing shareholders’ wealth achieving superior performance;

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Seven core values

Seven core values drive UCL employees and management in delivering results to our shareholders, clients and the community we operate in. Pursuing and living up to these values is a responsibility we take great pride in. We believe our strength is rooted in our core values: putting integrity first, building trust, working together, pursuing excellence, ensuring transparency, embracing challenge and serving our community. These values are our legacy and our future. We never lose sight of our founding principles and our proud heritage. Our business is always evolving but we’ll always stay true to who we are. They always have been. They always will be. Since its inception, UCL Group has been governed by its core values. They shape the culture and define the character of our company. They guide how we behave and make decisions. This is just one of the many ways that we continually reinforce the values on which this company was built.

Integrity

Trust

Teamwork

Openness

Transparency

Excellence

Resilience

What We Do

How We Do Business

Our products are world class products

People Finance

  • Prompting diversity and inclusion
  • Managing our capital and resources
  • Working closely with the group people
  • Timely and transparent financial reporting
  • Security Key Risk

  • Protecting Company’s assets, system and data
  • Identifying and managing our risks
  • Operating our process, systems and controls
  • Understanding our markets
  • Dealing with development partners
  • Customers Reputation

  • Identifying our customers
  • Working within laws and regulations
  • Treating our customers fairly
  • Investing in the community
  • Respecting customer value
  • Conducting sustainable business
  • Ensuring customer confidentiality
  • Monitoring key services and process
  • General norms

  •  Every employee shall conduct himself/herself in such a manner that will enrich the image, dignity and reputation of the Company and shall refine acting in such a manner as to bring the Company into disrepute and bring discredit thereto.

  • An employee shall at all times conduct himself/herself in a reasonable manner and shall discharge his/her duties honestly, faithfully, diligently and to the best of his/her abilities and efficiency.  
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    Special norms

  •  An employee shall not commit insubordination or non-compliance with any legitimate, lawful or reasonable order or instruction of a superior.

  • All employees must give proper attention to the clients of the Company and treat them with suave manners, politeness, honesty and sincerity and make utmost efforts to render improved customer service at the quickest possible time. No employee shall utter any calumny or use any offensive, slanderous or obnoxious language with or in presence of the client of the Company, breach of which will be subject to disciplinary action.
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    Employee Code Of Conduct

    All employees must observe and comply with internal policies and procedures, rules and regulations of UCL in carrying out his or her duties.

    Our business hallmark

    Our business dealings are hallmarked by:

  •  Customer orientation and cost-effectiveness

  • Flexibility and reliability

  • Creativity and fairness

  • Enthusiasm and boldness

  • Intelligence and experience

  • Innovation and creativity

  • Care and Speed
  • 1993

    Taking over from Peregrine Capital Limited incorporation as a Public Limited Company. Commencement of Business License From Bangladesh Bank

    1999

    Signing of 1st Lease Agreement

    2000

    Holding of 1st AGM

    2002

    Registered as Merchant Bank

    2006

    Ajudged 'AA' credit rating

    2007

    Opening of Chittagong Branch. Listing with DSE & CSE

    2008

    Opening Of Sylhet Branch

    2010

    Opening Of Motejheel Branch

    2011

    Opening Of Gulshan Branch

    2012

    ICAB National Award 2011

    2013

    Adjudged Overall Winner in SAFA Award 2012 in all sector. Ranked First in SAFA AWARD 2012 in Financial Service SEctor. Ranked SEcond in ICAB National award 2012. Transfer of Merchant Bank Licensce in the name of Subsidiary Unicap Investements Limited

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